Garden Maintenance Services

Cloudbase Group provides garden maintenance services as described at the time of booking. The scope of work is agreed in advance and limited to the services specified.

Customers are responsible for ensuring safe and reasonable access to the property and work areas. Any hazards (e.g. hidden services, fragile features, pets) must be disclosed in advance.

Standard green waste removal is included where stated. Additional waste removal may incur extra charges, which will be agreed before work is completed.

Prices are agreed in advance. Payment is due upon completion of the work unless otherwise agreed. Late or non-payment may result in refusal of future services.

We request reasonable notice for cancellations or rescheduling. Repeated late cancellations may result in refusal of future bookings.

Work may be postponed or adjusted due to weather conditions or factors outside our control. Where possible, alternative arrangements will be offered.

Where consent has been provided, photographs may be taken for marketing purposes. Consent may be withdrawn at any time.

Cloudbase Group will take reasonable care when carrying out work but cannot accept liability for:

• Pre-existing damage or poor ground conditions
• Hidden services not disclosed by the customer
• Normal wear or seasonal changes following completion

Our liability is limited to the value of the services provided.

We reserve the right to refuse or discontinue service where working conditions are unsafe, access is restricted, or abusive behaviour is encountered.

These terms are governed by the laws of England and Wales.

By booking or using Cloudbase Group services, you confirm that you have read and accepted these Privacy Policy and Terms & Conditions.